What should I check on my page every day?
At the end of each day, add every fan who bought something to the list for that piece, file any new content with its code, and check that tomorrow's sends are planned. It takes about ten minutes and it is what keeps fans from being charged twice.
Ten minutes at the end of the day keeps tomorrow clean. Skip it for a week and you'll be sending fans things they already own.
Step 1: Go through today's sales
For every paid message a fan bought today, note two things: which fan, and which piece.
Step 2: Add each buyer to that piece's list
Each piece has a fan list with the same name as its code. A fan bought MIA-260920-L3, so he goes on the list MIA-260920-L3. Same name on both sides, so there's nothing to work out. How the lists work.
| The fan bought | Add him to the list |
|---|---|
MIA-260920-L3 | MIA-260920-L3 |
MIA-260920-L3b | MIA-260920-L3b |
MIA-260920-L4 | MIA-260920-L4 |
If a sale has no matching list, stop and make the list before anything else.
Step 3: File today's new content
Anything you uploaded today gets its code, its vault list, its buyers' list and a row in your content list.
Step 4: Tidy your content list
- Every row has a code, and no two rows share one
- Every piece has tags and a status
- Old pieces that stopped selling are marked retired
- Today's sends are marked sent
Step 5: Check tomorrow
Look at your weekly plan. Tomorrow should have something scheduled, with both exclusions set.
The one rule
A fan must never be sold something he already owns. Step 2 is what guarantees it. The rest is tidying.
Other questions people ask
What if I miss a day?
Catch up before your next mass message goes out. The lists only protect you if they include everyone who has bought.
Can someone else do this for me?
Yes. It is matching, not judgment: a fan bought a code, so he goes on the list with that code. An assistant can do it without knowing your content.
What is the one thing I should never skip?
Adding buyers to their lists. Everything else is tidying. That one stops a fan from paying twice for the same thing.